Terms of service

Effective Date: July 4, 2026

Welcome to EuroStride. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Company Information

Store Name: EuroStride

Business Address:
Calle Espigó del Moll s/n
43840 Salou, Tarragona
Spain

Email: support@eurosride.shop

Phone: +1 970-784-7812

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate, complete, and current.

3. Acceptance of Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our sole discretion.

  • Limit quantities purchased per customer, household, or order.

  • Cancel orders suspected of fraud, unauthorized activity, or pricing errors.

  • Request additional verification before accepting an order.

An order confirmation email does not constitute final acceptance of your order. A contract is formed only when your order has been accepted and dispatched.

4. Product Information

We strive to ensure that all product descriptions, images, prices, and specifications are accurate. However:

  • Colors may vary depending on your device or monitor.

  • Product images are for illustration purposes only.

  • Minor variations in size, color, or finish may occur.

  • We do not guarantee that descriptions or other content are free from errors.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Pricing

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change without notice.

Although we make every effort to ensure accurate pricing, errors may occasionally occur. If a pricing error is discovered after an order is placed, we reserve the right to cancel the order and issue a full refund.

Applicable taxes, duties, customs fees, or import charges may apply depending on your location and are the responsibility of the customer unless otherwise stated.

6. Payment

We accept secure payments through the payment methods displayed during checkout.

Payment must be successfully authorized before an order is processed.

We reserve the right to refuse or cancel any transaction that appears fraudulent or violates applicable laws.

7. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

Delivery may be affected by:

  • Customs inspections

  • Weather conditions

  • Public holidays

  • Carrier delays

  • Incorrect shipping information

  • Events beyond our reasonable control

Risk of loss and ownership of products generally pass to you upon delivery to the shipping address provided.

Please refer to our Shipping Policy for additional information.

8. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Customers must review the Refund Policy before making a purchase.

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

9. Promotional Offers

Promotions, discount codes, coupons, and special offers:

  • Cannot be exchanged for cash.

  • May have expiration dates.

  • May not be combined unless expressly stated.

  • May be modified or withdrawn at any time.

We reserve the right to cancel promotions that are used improperly or fraudulently.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Trademarks

  • Product images

  • Graphics

  • Text

  • Icons

  • Videos

  • Website design

  • Software

is owned by or licensed to EuroStride and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written permission.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Misrepresent your identity.

  • Violate the rights of other users.

  • Use automated tools to scrape or copy website content without permission.

12. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account.

  • Ensuring that the information associated with your account remains accurate.

You are responsible for all activities conducted under your account unless caused by our negligence.

13. Limitation of Liability

To the maximum extent permitted by law, EuroStride shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where required by law.

14. Disclaimer of Warranties

Except where required by law, our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will operate without interruption.

  • The website will always be secure.

  • Errors will be corrected immediately.

  • The website will always be free from viruses or other harmful components.

Your statutory consumer rights remain unaffected.

15. Indemnification

You agree to indemnify and hold harmless EuroStride, its owners, employees, affiliates, and service providers from claims, damages, liabilities, costs, and expenses arising from:

  • Your breach of these Terms.

  • Your misuse of the website.

  • Your violation of applicable laws or the rights of third parties.

16. Force Majeure

We are not responsible for delays or failures to perform our obligations resulting from events beyond our reasonable control, including:

  • Natural disasters

  • Fire

  • Flood

  • War

  • Terrorism

  • Labor disputes

  • Government actions

  • Internet outages

  • Supply chain disruptions

  • Transportation delays

  • Pandemics or public health emergencies

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Spain, without prejudice to any mandatory consumer protection rights that apply in your country of residence under applicable law.

19. Dispute Resolution

If you have a concern regarding your order or our services, we encourage you to contact us first so we can attempt to resolve the matter amicably.

Where required by applicable law, consumers may also have access to alternative dispute resolution or online dispute resolution mechanisms.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies published on our website, constitute the entire agreement between you and EuroStride regarding your use of our website and services.

22. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

23. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

EuroStride

Calle Espigó del Moll s/n
43840 Salou, Tarragona
Spain

Email: support@eurosride.shop

Phone: +1 970-784-7812