Privacy policy

Effective Date: July 4, 2026

Welcome to EuroStride ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our Shopify store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Store Name: EuroStride

Business Address:

Calle Espigó del Moll s/n
43840 Salou, Tarragona
Spain

Email: support@eurosride.shop

Phone: +1 970-784-7812

2. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

Personal Information

Full Name
Billing Address
Shipping Address
Email Address
Phone Number
Payment Details (processed securely by our payment providers)
Order History

Device Information

We may automatically collect:

IP Address
Browser Type
Device Type
Operating System
Time Zone
Pages Visited
Products Viewed
Referral Source
Website Activity

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Measure advertising performance
Personalize your shopping experience
Detect fraudulent activity

You can manage cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Process payments
Deliver purchased products
Provide customer support
Send shipping confirmations
Respond to inquiries
Prevent fraud and unauthorized transactions
Improve our products and services
Personalize your shopping experience
Comply with legal obligations
Send promotional emails if you have chosen to receive them

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data only when we have a lawful basis, including:

Your consent
Performance of a contract
Compliance with legal obligations
Protection against fraud
Our legitimate business interests, provided these do not override your rights

5. Payment Information

We do not store your full payment card details.

Payments are processed securely through trusted third-party payment providers. These providers comply with industry security standards and process payment information on our behalf.

6. Sharing Your Information

We only share information when necessary to operate our business.

We may share your information with:

Payment processors
Shipping and logistics providers
Fraud prevention services
Customer support platforms
Analytics providers
Marketing service providers (where permitted by law)
Government authorities if required by law

We do not sell your personal information to third parties.

7. International Data Transfers

Your information may be processed outside your country of residence. When transferring personal data internationally, we take reasonable measures to ensure an appropriate level of protection in accordance with applicable data protection laws.

8. Data Retention

We retain your personal information only for as long as necessary to:

Complete your order
Provide customer support
Maintain business records
Meet tax and accounting requirements
Resolve disputes
Comply with legal obligations

When information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your personal information
Restrict processing
Object to certain processing activities
Withdraw consent where applicable
Request data portability
Lodge a complaint with your local data protection authority

To exercise your rights, please contact us using the details provided below.

10. GDPR Rights (European Union)

If you are located within the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including:

Right of access
Right to rectification
Right to erasure ("Right to be Forgotten")
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent at any time

We will respond to verified privacy requests within the time required by applicable law.

11. Children's Privacy

Our website is not directed to children under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can promptly remove the information.

12. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

13. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

14. Marketing Communications

If you subscribe to our marketing communications, we may send updates about:

New products
Promotions
Discounts
Special offers
Store announcements

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The updated version will be posted on this page with a revised Effective Date.

16. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

EuroStride